all the buttons, health bars and text, everything, disappear

Hello ๐Ÿ‘‹๐Ÿผ, so I would like to report a reoccurring bug. So when entering a fight with a large monster, there will be times when all the buttons, health bars and text, everything, disappears and I am unable to use my special, use lock on, revive, use potions to heal, collect and/or double my items after a fight. And there's nothing I can do. And it uses up an attempt towards the monster which absolutely sucks.

Please fix this ASAP!

Post edited by NianticAN on

Comments

  • NianticModTP
    NianticModTP Posts: 135 admin

    Hi, @Jaydki! Our team is looking into this issue. Please provide the following information in the comments or in-app support when reporting this issue.

    1. Device model and OS
    2. When the issue starts (is it when the app is launched? or when returning to the field screen after hunting? etc.)
    3. Starting date of the occurrence
    4. Whether the problem was resolved by restarting the app or reinstalling the app.